⚒️ What to do if the integration Mayday in Zendesk doesn't work ?

🩹 Solution

You need to perform several checks:

1. Check access restrictions on Mayday;

2. Refresh the Zendesk applications;

   📸 View how to refresh Zendesk apps

   

3. Refresh the Mayday application;

   📸 View how to refresh the Mayday application

   

4. If the problem persists, contact Mayday's technical support via your usual communication channel, providing as much detail as possible based on the above checks.