💡 Introduction
Mayday is the first omnichannel knowledge base that boosts your customer service!
With Mayday, your knowledge is centralized, harmonized, and intelligently redistributed internally within your contact tools or externally in an intelligent FAQ, where your users need it.
💻 Mayday Products
1⃣ The Internal Knowledge Base
Did you know? 20% of time is lost searching for information! Save valuable time by deploying the Mayday knowledge base internally!
Say goodbye to scattered knowledge between Drive, intranet, or personal notes... Make the Mayday knowledge base the one and only source of truth for all your employees.
The Mayday knowledge base gives you access to the most advanced software for editing knowledge, processes, and operating modes to benefit your employees!
Discover in this documentation all the resources allowing you to make the most of Mayday's advanced features!
2⃣ The External Knowledge Base
Did you know? 73% of users would like to find information themselves without having to contact support!
With Mayday Selfcare, create and manage a personalized and intelligent FAQ that reduces contact rates and enhances customer satisfaction.
Discover in this documentation how to deploy a fully customized public knowledge base in less than 5 minutes thanks to Mayday
3⃣ The Mayday Academy
Our new product Mayday Academy has arrived!
You will discover how to transform your knowledge into skills.