The Mayday documentation you are currently viewing will allow you to discover the features of the Mayday software suite, but also to follow our recommendations and best practices in knowledge management that we will continuously provide you through articles!
📝 Architecture
You will find 6 main collections in this documentation:
Getting Started with Mayday
Take your first steps on Mayday: from creating your account to managing your knowledge bases.
In this introductory section, you will find generic content about Mayday and its documentation.
Mayday Knowledge
Discover all our recommendations on knowledge management as well as the advanced features of Mayday Knowledge to put them into practice.
In this second section, discover Mayday Knowledge, the knowledge base for your internal collaborators. Here you will find all its features:
You will also find best practices in terms of Knowledge Management.
Mayday Selfcare
Learn how to use Mayday Selfcare to create a high-performance and optimized FAQ experience for all your website visitors.
In this third section, you will discover the potential and configuration of Mayday Selfcare. It will allow you to create a self-service support experience for your users!
In this section, you will find all the features of Mayday Selfcare:
Mayday Academy
Learn how to transform your knowledge into skills for all your collaborators.
In this fourth section, you will discover the potential and configuration of the latest addition to the Mayday software suite: the Academy!
In this section, you will soon find:
The world of Mayday Academy
Creating training modules
Collaborating on training
Managing your training and learners' results
Following a training module by your collaborators
Mayday AI
Discover how Mayday AI boosts the performance of our Mayday products.
In this fifth section, discover the potential of Mayday AI, which enhances the potential of our 3 products through artificial intelligence.
Quickly find out how to:
Mayday News
Discover all the new features of Mayday, across all our products.
In this last section, you will have access to all the new features and optimizations added to our products.
Check in every 3 weeks for the latest updates 🎁
🎨 Format
In this documentation (made on Mayday), you will find 3 types of formats:
⬜ Collections: A folder that groups content or sub-collections.
🟨 Articles: A content format that describes a feature or action to be taken.
🟦 Diagnostics: A guide format content that guides you step by step through a process or series of actions to be taken!
💬 Questions?
If you have any questions, you can click the button in the right column at any time to send them directly to the Mayday teams!
💡 At any time, feel free to send us your feedback using the satisfaction and feedback feature after each content!