📕 Presentation
Discover on this content how to integrate Mayday with Zendesk.
The main goal of linking your Mayday account to your Zendesk account is to be able to access your knowledge base on every Zendesk ticket and create automation rules based on custom attributes.
→ See the article 🚀 Why integrate Mayday in Zendesk
Mayday and Zendesk use a secure oAuth connection to retrieve an access token to Zendesk, consume the API and retrieve custom attributes.
🚨 Prerequisites
To set up the integration, you need administrator rights on Mayday and Zendesk. Once the setup is done, the Mayday application is available to all users on Mayday.