⚙️ Create groups - access to the contents

📕 Presentation

Discover on this content how to create user groups and define access perimeters by group.

This feature is located in the " Settings" tab of your Mayday account.

📸 View access to settings

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📸 View access to groups

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Groups allow you to restrict access to certain Mayday collections.

Access restrictions can be made at the collection and sub-collection level, but not at lower levels (sub-sub collection, article/diagnostic).

Each group can be modified or deleted whenever you want.

A user cannot belong to multiple groups at the same time.

This feature is divided into seven steps:

The notification feature is linked to groups. Thus, the created groups will constitute the list of potential recipients during the sending of a notification → see the article for more information


🎯 Use case

  • Distribute users within different groups according to their positions and the access rights you want to assign them.

  • Send notifications to one or more groups according to the users concerned by the news.


🏗 Step 1: Create and name the group

To create a group and define access rights, follow these steps:

  1. Click on the " Settings" tab;

  2. Click on the " Groups" subsection;

  3. Click on " Create a group".

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A modal opens to invite you to name the group.

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💡 Some recommendations for naming your group :

- Explicit name on the function of this group (ex: Quality & Process Team);

- Indicate the initials of the country to differentiate from multilingual groups (ex: FR Advisors).


🏗 Step 2: Define access restrictions

Access restrictions take place in two steps:

1⃣ Select the knowledge base(s)

In the event that you have multiple knowledge bases, select the one(s) you want to make accessible to this group.

📸 View how to select one or more knowledge bases

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2⃣ Define access restrictions

You must then, on the scale of each selected knowledge base, define whether you want to activate access restrictions to certain collections and/or sub-collections.

By default, there are no access restrictions. The group therefore has access to the entire knowledge base.

To restrict access to a collection/sub-collection:

  1. Activate the option "Do you want to define access restrictions to certain collections of this knowledge base?";

    At this point, we apply a total restriction so that you can customize access.

  2. Click on the title of the collection(s) to confirm access;

  3. As soon as an access is validated, the icon of the collection will be green.

📸 View how to define access to certain collections

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🏗 Step 3: Check the settings

At this stage, you can click on:

  • "Cancel" to completely stop creating the group;

  • "Previous" to modify a parameter;

  • "Validate" to confirm the creation of the group.​

📸 View how to check the settings

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You can, at any time, delete the group or modify the restrictions.

📸 View how to delete or modify a group

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🏗 Step 4: Assign the group to users

To assign labels to users, it is necessary to distinguish the following two cases:

  • If users have already been created: go to the article to edit the group of the users concerned.

  • If users have not yet been invited or their invitation has not yet been validated, go to the article to assign the group to future users concerned.


🏗 Step 5: Consult the list of members of a group

As soon as a group has at least one user, you can consult the list of users present in this group.

  1. Place your cursor on the icon 👥 ;

  2. Expand the list to view all members of the group.

📸 View how to consult the list of members of a group

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🏗 Step 6: Search for a group

You can search for a group using the search bar at the top right of the section.

📸 View how to search for a group

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🏗 Step 7 (optional): Perform a group action

You can perform a group action on a set of users from the same group, by going to the " Users" subsection.

👉 See the article for more information.

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