💫 02/14/2024 | Introducing a new Mayday application on Zendesk

Introduction


Hey! 👋

Remember our recent Mayday Widget update and Mayday Desk? Here's a quick heads-up:

👉 💫 09/11/2023 | Introducing a brand new Chrome Extension

👉 💫 12/04/2023 | Introducing Mayday Desk

We love that you're enjoying these fresh versions, and our aim is to deliver a seamless, top-notch experience on all your platforms.


Exciting news! We’re introducing our latest addition: a new, revamped Mayday app for Zendesk 💫

Check it out! 👇


New feature


image___tfz96lj85xlrj7qx.png A new, fully revamped Zendesk Application is available

NEW FEATURE | Brand new & redesigned Mayday Application on Zendesk

We've observed how the new Widget has made a substantial impact on your Mayday experience. Our unwavering goal is to ensure the delivery of the right information at the right place and time. More often than not, Zendesk is the right place, and our focus is on optimizing Mayday to provide your agents with information in the most effective and convenient way. With the introduction of the new Mayday application on Zendesk, we are confident that agents will be better equipped than ever to deliver accurate and timely answers to your users/clients!


cleanshot_2023_12_04_at_11_55_20___o8zj778ckqhuo4v7.gif

The new Zendesk Application, fully aligned with the recently revamped Chrome Extension


🪄 Use cases

🎨 Enjoy our brand new innovative design and customize the colors of your app

📚 Find and read all the knowledge within the Knowledge Base on Zendesk

🔎 Search for a document and find what you’re looking for in a click

👀 Decide whether you want to view a document in a modale or in the app itself

Add and find personal and company favorite documents

🤝 Collaborate using integrated notifications and feedbacks

Access extensive options to customize your Mayday app on Zendesk


👩‍💻 How to use it?

  • Go to Zendesk

  • Download the new Mayday application on Zendesk

  • Log in automatically, no credentials needed

  • Enjoy your fully revamped Zendesk application!


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