👋 Introduction

Welcome everyone 👋

A new production release packed with updates to manage your Mayday Academy contents as well as their access.

What's new ⭐ :

• 🔐 Three-level access model: precisely define the Academy access level for each role — Administrator, Learner, or No access.

• 📚 Labels for learning paths: extend the categorization of your contents by associating labels with your learning paths, just like with modules.

• 🏷 Content restriction: control which modules and learning paths each role can view and modify using a label-based rights management system.

• 🎛 Mayday AI interface control: hide the microphone and conversation history directly from the AI Agent Hub.

Let's dive into it all 👀

🎓 Mayday Academy

🔐 Precisely define the Academy access level for each role

You can now choose, role by role, the access level for Mayday Academy: No access, Learner or Administrator. For administrator roles, three permissions further refine the assigned rights: Editing, Assignment, and Content scopes.

[Screenshot: Academy role settings — access level selection]

📚 Learning paths can now be labeled

You can now associate labels with your learning paths, exactly as you already do for your modules. This is a key step for organizing your catalog and applying consistent content scopes across all your Academy resources.

[Screenshot: adding a label to a learning path]

🏷 Manage Academy content access with label-based granularity

You can now precisely restrict which modules and learning paths are accessible to each administrator role using a label-based rights management system.

Define distinct content scopes for modules and learning paths, with an inheritance logic that simplifies large-scale management.

[Screenshot: content scope — Modules and Learning Paths tabs]

🤖 Mayday AI

🎛 Hide the Mayday AI microphone and conversation history

Two new settings are available in the AI Agent Hub configuration. Enabled by default, they apply across all Mayday AI surfaces: Desk, Zendesk, and Widget.

• Show microphone: hide the microphone button in the Mayday AI interface.

• Show conversation history: hide the history component in the Mayday AI interface.

[Screenshot: AI Agent Hub — configuration side panel with the two toggles]