Mayday News
- 💫 04/21/2026 | Content governance on the Mayday Academy and final control of the Mayday AI interface!
- 💫 08/04/2026 | Redesigned ticket analysis, enhanced cross-functional elements, and new API endpoints!
- 💫 02/18/2026 | Discover the library of shared elements and other new features!
- 💫 12/16/2025 | Introducing Visual Enhancements, Template Answers, and more!
- 💫 11/25/2025 | Enhanced feedback on AI agents’ responses, updates to training schedules, and lots of optimizations!
- 💫 04/11/2025 | More customizable AI agents, connected public websites, and many new features to discover!
- 💫 10/14/2025 | Conversation History, improved AI customization, and scheduled training sessions!
- 💫 09/23/2025 | More granular AI preferences, enhanced SharePoint integration, training module deadlines, and many other optimizations!
- 💫 09/09/2025 | Smarter AI agents, a new export hub, and lot more updates!
- 💫 07/24/2025 | Create and customize your tailor-made AI agents, access Genius from all your platforms, allow your agents to retry their training modules… and much more!
- 💫 06/24/2025 | Generate Mayday Guides with AI, explore an enhanced version history, discover the new Selfcare forms… and much more!
- 💫 06/03/2025 | AI-generated training modules, redesigned version history interface, and many more optimizations to discover!
- 💫 05/15/2025 | Introducing the New Guide Flowchart, AI-Generated Modules, and much more!
- 💫 04/29/2025 | Introducing Mayday Genius for Customer Requests and Brand New Features!
- 💫 04/01/2025 | Introducing Mayday Genius, Sharepoint integration, and many more new features!
- 💫 03/11/2025 | Introducing Blended Learning on the Mayday Academy, manage your Zendesk macros, and set up a company language!
- 💫 02/18/2025 | Write notifications with AI and enjoy Mayday AI on the Mayday Academy!
- 💫 01/27/2025 | Monitor your AI agents with the new AI Dashboard and enjoy Public AI Agents!!
- 💫 01/06/2025 | Happy New Year! A look at our 2026 goals and what’s new!
- 🎉 01/28/2025 | 2025 at Mayday: a year full of surprises and new things!
- 🎄12/17/2024 | Let Mayday AI generate your articles, enjoy several optimizations and discover the Selfcare Widget on Mayday!💫 11/26/2024 | Discover the Admin Home Page, edit your content with ease and enjoy a smoother experience on Mayday Academy!💫 11/05/2024 | Introducing Ask AI to write and optimize your content, edit sent notifications, and discover optimizations on Academy modules and paths!💫 10/15/2024 | Customize your Ask Mayday assistants and discover new features on the Hub, notifications, and on the Mayday Academy archives.💫 09/24/2024 | Introducing new Hub and Agent Notifications sections, as well as brand new features on the Mayday Academy!💫 09/03/2024 | Introducing AI-Generated Content Translations, Hub & Agent Notifications Optimizations, and many new features on the Mayday Academy!Show more
- ✨ 10/10/2023 | Optimizations, Enhancements, and Big Surprises Ahead💫 09/11/2023 | Introducing a brand new Chrome Extension💫 08/22/2023 | Fixing bugs💫 08/01/2023 | Introducing Answer with Mayday AI in Slack💫 07/04/2023 | Urgent Notifications, Bug Fixes & Optimizations💫 05/29/2023 | Introducing Mayday AIShow more